The Mortgage Code
A-Mortgage-Website.co.uk's strategic partner complies
fully with the Mortgage Code and is registered as a Mortgage
Intermediary with the Mortgage Code Compliance Board.
The Mortgage Code has been introduced by the Council
of Mortgage Lenders (the organisation which represents
most of the lenders in the UK) to ensure that you, the
consumer, are able to understand the basis on which a
mortgage is being made to you.
Neither On The Move Ltd nor our strategic partner make
a charge for mortgage services. If a fee is received from
the lender that you choose to take a mortgage with, this
will be fully disclosed.
If you would like an explanation about any aspect of
the Code, don't hesitate to phone a mortgage adviser on
020 7072 7930 who will be delighted to help.
Click
here to see the Mortgage Code.
There are three different levels of service offered under
the Mortgage Code. These are:
1. Advice and a recommendation as to which mortgage is
the most suitable for you.
2. Information on the different types of mortgage products
on offer, so you can make an informed choice of which
to take.
3. Information on a single product only, if only one mortgage
product is offered or if you have already made up your
mind.
On this site, information only on the different types
of product on offer is given, so that you can make an
informed choice of which mortgage to take (2). If you
would like advice and a recommendation (1), or information
on a single product only (3), please call a qualified
mortgage adviser on 020 7072 7930.
In providing mortgage information we nor our strategic
partner, act for any lender. We act for you.
Before you take out a mortgage you will receive in writing,
confirmation of the level of advice given.
The Mortgage Code requires a complaints processing procedure
to be in place and this policy is strictly adhered to.
You will automatically have access to the Code Compliance
Officer that is appointed by any company that is registered
with the Mortgage Code Compliance Board (MCCB).
For your added peace of mind, in addition to these strictly
adhered to rules, by using this website, you have the
added reassurance that Bucklands will vigorously pursue
any complaint that you may have. If you have a complaint
that, in your opinion, is not being properly dealt with,
please e-mail us without hesitation, at: info@a-website.net.
Finally, if you still feel your concern remains unresolved
after going through our partner's internal complaints
procedure and On The Move Ltd's own, then you can still
contact the complaints procedure scheme at:
The Mortgage Code Arbitration Scheme
The Chartered Institute of Arbitrators
24 Angel Gate
City Road
London
EC1V 2RS
Loan advisers are regulated by the Finance Industry Standards
Association (FISA). The FISA Code of Conduct is fully
supported and strictly adhered to.
For more information, visit www.fisa.co.uk.
